GoAir — No reply for refund

Address:

Guwahati

Sir/maam,
I satyawati tiwari has booked ur flight on 21st April from jaipur to mumbai as I need to attend a dental conference but due to my very bad health conditions I need to cancel my booking as my doctor has given me completely bed rest and did not allow me to travel.. So it's my humble request plz refund my money as my doctor did not allow me to travel. My PNR is O4LFGI. And i m sending u my doctor's certificate. I have emailed to the nodel officer many times but got no reply