GoAir — not able to do check-in

Address:

Bangalore, Karnataka

Hi team,

I am not able to do check-in for my flight vzmkye (Pnr) from bengaluru to ranchi on 23 nov 2018. Please let me know y am not able to do web check-in.
How many days before web check-in i can do. Please findy details below:

Name : anupma anumeha

Flight date :23 november 2018

Flight number: g8-374

Flight destination:ranchi

Please help me and let me know if you need any more details.
Many thanks in advance!!!

Thanks,
Anupma