GoAir — Received torn luggage at baggage counter

Muk@123

Sep 13, 2022

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House NO- 259, MIG Upper , Housing Board Colony , Sector-6 , Dharuhera.

UPAMA MAJUMDAR ([protected])
From Mumbai
Dear Sir/Madam
I had travelled on 29th August 2022 from Mumbai to Kolkata through Go Air flight G8-511. During check-in at Mumbai Airport I have handed over my trolley bag in good condition but I received broken and torn bag at Kolkata Airport ( Missing vanity Makeup box and cash of Rs 4000/). After landed Kolkata Airport I tried contacting your officials but they asked me to register the online complain and we received filled Proper irregularity Report Form (PIR) from Go Air ways personals at Kolkata Airport .
So I would request you to please make the lost claim of Rs 10, 000, being one of the reputed airlines so that further availment of services can be made with satisfaction. I want you to compensate the loss immediately. Waiting for a response.

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GoAir customer support has been notified about the posted complaint.

Sep 13, 2022

Updated by Muk@123 UPAMA MAJUMDAR
From Mumbai
Dear Sir/Madam
I had travelled on 29th August 2022 from Mumbai to Kolkata through Go Air flight G8-511. During check-in at Mumbai Airport I have handed over my trolley bag in good condition but I received broken and torn bag at Kolkata Airport ( Missing vanity Makeup box and cash of Rs 4000/). After landed Kolkata Airport I tried contacting your officials but they asked me to register the online complain and we received filled Proper irregularity Report Form (PIR) from Go Air ways personals at Kolkata Airport .
So I would request you to please make the lost claim of Rs 10, 000, being one of the reputed airlines so that further availment of services can be made with satisfaction. I want you to compensate the loss immediately. Waiting for a response.

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Muk@123

Oct 7, 2022

UPAMA MAJUMDAR
From Mumbai
Dear Sir/Madam
I had travelled on 29th August 2022 from Mumbai to Kolkata through Go Air flight G8-511. During check-in at Mumbai Airport I have handed over my trolley bag in good condition but I received broken and torn bag at Kolkata Airport ( Missing vanity Makeup box and cash of Rs 4000/). After landed Kolkata Airport I tried contacting your officials but they asked me to register the online complain and we received filled Proper irregularity Report Form (PIR) from Go Air ways personals at Kolkata Airport .
So I would request you to please make the lost claim of Rs 10, 000, being one of the reputed airlines so that further availment of services can be made with satisfaction. I want you to compensate the loss immediately. Waiting for a response.
Earlier mail send on 13th Sept 2022. Yet not get any reply .