GoAir — refund for pnr - jzxhbu not received

Address:

Hyderabad, Andhra Pradesh, 500084

Goair is so poor in customer service. Goair have cancelled on 21st aug flight and when i opted for refund, they told in next 7 days it would be given. Its been almost 3 weeks and more they are still giving false hopes of refunding. After calling so many times, now they are not even picking up the customer care number.
They are basically looting the country.
Can you request to process the refund asap.