GoAir — refund not initiated even after flight cancellation
DDeepak Mahesh on Mar 15, 2018
My flight g8 423 on 13th march from delhi to hyderabad got cancelled due to technical grievances. This problem aside, i called on 15th march to inquire about my refund amount. The customer care executive mentioned that he will initiate the process now and i will get the amount by 7 days.
I was furious as i had to call and inform for a refund even though flight got cancelled. The executive informed me that till the time customer himself calls and asks for a refund the amount will be in the care of goair. What a pathetic attempt to extort money from busy customers.
[Mar 15, 2018] GoAir customer support has been notified about the posted complaint.
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