GoAir — Refund not recd against PNR no-RB122Z

Address:

New Delhi, Delhi

On 09 march-2017g8 - 285, i had booked a ticket on goair flight g8 - 285 for 22-april-2017 (From goa to new delhi) v subsequently, i had to cancel my travel plan and cancelled the ticket through toll free of go air 16 april -2017. Cancellation charges of 2 tickets have been deducted; however, goair refunding the balance amount of rs. 5400/-.

This is a fraud as the goair ticket does not make my payment but goair retains the balance amount of rs.5400/- as well as the cancellation charge. Kindly take necessary action to get the money (Rs. 5400/-) refunded as my money is unnecessarily blocked by the airline. Such sort of cheating is just not acceptable to me.
Thanks
Rajneesh
[protected]
[protected].