GoAir — refund / rescheduling of ticket

To - go air customer care,

I had planned for my annual pilgrimage trip to vaishnodevi and i was supposed to return on 05/04/2020 on the below mentioned pnr no. Oy4zft, from jammu to ahmedabad, via delhi, but due to suspension of flights on account of covid -19, we need to reschedule the travel dates. We want to confirm that this prn no will be retained. We also want to know where our refund money is lying and how can we use it for the future rescheduled date. Also, by when do we need to do the rescheduled booking.
My flight details and pnr is as below:
Flight no. - g8 196 & g8 713sector - jammu to delhi, delhi to ahmedabaddate of travel - 05/04/2020pnr - oy4zftkindly let me know your response in this regards.

Thanks
Sukrut mehta
[protected]
[protected]@gmail.com