GoAir — regarding double booking / double payments for the same flight ref; pnr no. uzk2, flight g8-395 and g8-517

Address:	577005
Website:	individual

Sir,
With reference to the above, i booked round trip by online to mumbai from banglore, on 11th november for two passengers, however while i logged in for first time there was no response of confirmation of booking through online payment, so i logged in for second time after waiting for about 10 minutes with rescheduling of return flight from morning to night flight on the same date, but after booking for the second time i received confirmation for the first time logged in flights with above pnr number and flight details to my mobile phone (No e-mail till date) and i did not receive any confirmation for second booking for the same flight with same passengers and date but after 1 hour i received phone regarding double booking for the same flights and double payments and and i was assured that second booking will be cancelled and amount will be refunded and same will be communicated by e-mail, but till date no mail or any information, please cancell my second booking and arrange for the refund. \
Thanking you dr. Parthasarathy