GoAir — regarding loss of rayban goggles from checked in baggage

Address:	Ahmedabad, Gujarat, 382016
Website:	GOAIR.IN

Sir, i am an indian air force soldeir and was returning from my leave.
I had booked flight from ahmedabad to guwahati on 11 nov 18 which i had boarded and my pnr is m2i8yl for flight g8-532.
During checking in i had given my only bag as luggage to counter personnels to properly lock it with locking strip which they usually and bound to do.
But when i reached guwahati i found my bag not locked for which i complained it at "may i help you" desk at guwahati airport and she shown helplessness and regrets.
As i had to reach my unit i rush for my only train to missamari and when i reached here i checked my bag and i found that my original rayban goggles are not available. They were robbed from my bag.
I complained it to airlines on feedback forum as well as to their senior executive customer care through e-mailed.
But they are not ready to take liability for the loss and showing inability.
Though i had requested through multiple emails to check through cctv footage regarding their staff's mistake to not properly locking my bag and to check for the responsibile ppl from their staff for my loss.
But they are not taking any step to recovery my issue.
Sir it costed rs 7000/- and is a big loss for me earning meager payments as an indian soldeir.
I request you to please intervene and help me in getting paid or with my google's back.
Thanking you sir.

-sunil rathi
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