GoAir — regarding refund amount of cancelled flight

It is regarding refund for PNR No 8IXU9U flight from Kolkata to Chennai. Flight has been cancelled at your end and promised to refund full amount. But in spite of calls to customer care and mails at refunds @goair.in, I have not received my amount . It has been more than one and half month . Go air is the worst is customer satisfaction. I didn't exepect this from GO air . Details can be found in my mails .
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