| Address: | Kolkata, West Bengal, 700082 | | Website: | Go air |
Greeting
Dear all
So here i start my wrost experience with the very well known air ways. I had booked a flight from kolkata to bagdogra on 24th july and my timing was 12:55 so i reached to the airport at 12:05 n then i rush to the desk but their i was told dat i m late so i tried to talk to the guy n told him dat i m still on time but he refused n didn't even brother to help meany way again i rush to the help desk seekin some help as it was an emergency back home and need to reach by end of the day but the lady their was busy over the phone i asked her n explains the reason beacause of the huge traffic n rain i was late bt i was their before one hr i can send. U my ola detail as my proff so lady was also very rude she not even listening i was panicking der bt i was left with no help she finish the discussion wid one word closed the again i told her if she can look for some other flight she took time to reply coz she was over the phone n later one guy came and i told him dat can he book and check a flight for today or if not 2moro as i miss dis flight i am ready to pay the panalty charger bt he give me the same amount as buyin the new tickets so i didn't get any help o don't think dis is way of your customer service i was ther before one hr of my flight timing but i was treated their like i was beggin for a free tickets
Hope u will understand my condition n the situation which i face
And take some action
Hoping to hear some positive response from your end
Thank you
Reema singh Was this information helpful? | 
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