[Resolved]  GoAir — travel certificate needed

Website:goair.in

I have raised a request for travel certificate with goair customer care on 13th jan 2018 via call and via email on 16th jan 2018 (Rq number - g[protected].

My pnr is * for my travel from blr to amd on 25th oct 2017.

I have been following up with customer care everyday for this and everyday i am told, "please give us 1 day" or "it will be done in 24hrs" or some # commitment. Today i was told "tc request require 7 days to process" whereas there is no such information available on goair.in website. These are contradicting responses and really frustrating

It has been over 5 days for the request i made on call and over 2 days for the one sent via email. This is really inappropriate behaviour from your end.

Please help me get this resolved asap. I need to submit this for my ltc by friday, 20th jan
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Jan 18, 2018
Complaint marked as Resolved 
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My flight is on 13/01/2018 from Delhi to Patna g8-140 and pnr is WBUKWN.At the time of entry go air staff take a charge of Rs 50 for printing of ticket. That is not good .

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