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[Resolved]  GoAir — Useless customer care service

I have been trying for more than 24 hrs to contact customer care but haven't received any positive response so far. This is the worst customer care service and they are of no use. They don't pick up your calls and even if they by any chance they will cut your call in the middle or they might put you on hold for like 10mins " oh depending on how lucky you're ". They have resechule my flight by 1hr 50 mins and bcz of this i won't be able to board my next flight and what they say is " our policy says we can only help you if the rescheduling time is beyond 2hrs" isn't this amazing!? So now i have to # pay another 7-8k to reach my destination what an amazing airlines hats off to goair
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Sep 17, 2020
Complaint marked as Resolved 
It's solved
Sep 17, 2020

Complaint Status

GoAir customer support has been notified about the posted complaint.
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I have been trying for more than 72 hrs to contact customer care but haven't received any positive response so far. This is the worst customer care service and they are of no use. They don't pick up our calls and even if they by any chance they will cut out call in the middle or they might put you on hold for like 10mins " oh depending on how lucky you're ". I want to reschedule my flight for dated 23/10/2020 but unable to do so. So now i have to # pay another 7-8k to reach my destination what an amazing airlines hats off to goair.

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    GoAir
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    1736
    Pending
    0
    Resolved
    165
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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