GoAir — without ticket payment claimed by go air

Address:Pune, Maharashtra, 125055
Website:[email protected]

Sir i have done air ticket by goair flght on 06 july 17 from ranchi to delhi date of journey was 20 nov17. Pnr no is udk6xh i have done payment through my sbi credit card. Payment of 4798 done but ticket not done. That time ask to go air customer care they told me it will revert back automatically. But after 7 day i call to customer care of sbi card they told me they have cleared that amount to go air transaction id given by sbi card is 004380. Sbi care told me to talk with go air because go air already claimed payment of 4798. They will refund. I talk to go air customer care they r not replying me i have already sent 10 mail to [protected]@goair.in and [protected]@goair.in they had no response of my mail. I m continued sending mail to both from 17 july. There is no response. Go air customer care telling to send email to same [protected]@goair.in. What should i do i have make 100 time call to customer care but they are replying same. To mail him. I want that pls refund my amount to my sbi credit card. My mail id is [protected]@gmail.com. I have send mail to go air. The time when i booked ticket mail was [protected]@gmail.com. Please reply my no. Is [protected] and [protected].
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GoAir customer support has been notified about the posted complaint.
Jul 29, 2017
Updated by Kaushal1991
Still complain is not resolve no response from go air refund team..
Complaint comments 

Comments

Stupid people at GoAir Delhi indirectly stole passenger's items which is purchased by hard earned money of poor people who come to India. This is totally rubbish and unacceptable. And over that they are giving away others items to other passengers. We will be officially making a complaint over this poor airline behaviour.

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