GoAir — worst in customer service damaged luggage

Address:	Jammu, Jammu and Kashmir, 180003
Website:	Go Air

I am a frequent flyer but experience became worst with go air

Flight no. G8 - 185
Delhi - jammu
Pnr - z6gffp
29-nov-18
Worst experience with go air flight due to mishandling of luggage by go air
Staff
Baggage was badely damaged, reported same to ground staff on arrival first
They don't acknowledge the same, that they had not done the damage leaved
Me in humilation and harrasment situation after half an hour of wasting my
Time they acknowledge and agreed for the same, provide me recieving after
Taking pics of damaged baggage and ask me to submit baggage next day i
Again wasted my time and and deposited the damaged bags at airport to go
Air staff.
But till date no exchange of baggage is processed and after following up
With them they are telling we will repair the damaged area of bag.. Is this
Acceptable...???
Go air you should have some courtesy to your customers... You should also
Think about customer satisfaction.
Waiting for solution asap.
Worst flight experience not recommend any one to fly with go air.

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