Godaddy India — refund not processed to my bank account

Hi,
I purchased domain name and hosting from godaddy for around 2000rs on 11th nov 2018. Due to some issue, my wordpress site wasn't live. So, i contacted godaddy to help me with it as i am not from technical background. But no help recieved from their agents so i cancelled my hosting on 21st nov and asked for 1408 rs refund to my bank account.
Now they refunded the money to go daddy account. When i asked why they did that, they said it was due to an error with my credit card. If there was any error how come the payment got charged but when it was time to refund they cheated and are definitely lying.
Now what do i do with the money stuck as its not flipkart or amazon that i can buy anything ; its domain and hosting which, a non-technical person like me would not buy everyday. And even if i need to i will pay for it instantly. But they just stole my money in their account. I mean i want my money back. No need of their stupid in-house credit. They are not giving me any cashback that i must use on their website, its my money (My hard earned money).
Please someone help me with this situation as they are trying to close of complaint based on technical error/ they are trying etc.

I spent many days worrying about it and wasted my precious time with their pathetic agents. Those guys are rude, unhelpful, no empathy, no dedication.

Thank you
Priyanka