Godaddy India — stopped cpanel & sites without prior information & no conclusion, no answer, no time frame

travelrj

Address:	Hyderabad, Andhra Pradesh
Website:	www.godaddy.com

We have hosting package with godaddy.com and we have seen its not working from sunday 29 july 2018 (02pm). We tried to ask godaddy about resolution but there is no support from them.

Call center number starting with +40 also not working from sunday, only chat support working and all chat support staff just passing ball and not right information or time frame providing.

We have requested more that 20 time to provide perfect time line but they just doing harassment.

I have bad experience with godaddy and request you to migrate from godaddy as they are just making false promise.

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GoDaddy India customer support has been notified about the posted complaint.

Aug 03, 2018

Updated by travelrj GoDaddy Team,

From 2pm Sunday 29th July 2018 your team advised me to wait for complaint server migration. Today your staff saying that we had server failure and we lost your live data, we have uploaded whatever with us. It means we lost all updated products, supplier list, and latest coding also.

Who is responsible for all data loss ? We have spent lots of time behind all development and registration etc and you made this error.

We need our backup, also we are going take legal action behind it.

Call me right now or we will go with legal process for misguide/harassment and playing from 5 days and given wrong information about server migration/failure.

Aug 03, 2018

Updated by travelrj GoDaddy Team,

As per Mr Podkar, he has no name/contact number/email address of his team leader, line manager, escalation team or concern person. Even he is not willing to resolve my query over the call.

Also he admitted that GoDaddy has no desk or email id where customers can send query or ask question.

What is going on in India, we have the online service provider who has no resolve desk ?

Mr Podkar - [protected]@godaddy.com has not given satisfied answer and we lost all our contents. Even he has given wrong information that the contents updated which was there on 29th July 2018 (2pm) when its fake information provided as per he discussed with concern team.

Aug 11, 2018

Updated by travelrj REMINDER 01

As per last conversation, wait for call from your escalation team ?

Do you have time to response on my query or shall I take legal action against you and your company ?