Godaddy India — website database backup not provide by go daddy, already take payment of 5000 for this, but do not work on it,

Address:	Bangalore, Karnataka
Website:	Godaddy.in

My website database deleted by mistake, i will apply for database backup, an agent miss shabana told me that, backup file is available from last month, i said ok then, she say me to pay for the backup, i was pay that immediately, they assure me, my website is running properly as it is, after 5-10 days. Its being a month, their is not any improvement, today they said to me that, your database file in not in the backup, what the hell. How can i run my website without a database, is it a joke, i want my money back and also my website complete database.