Godrej — air conditioning machine

Address:

kolkata, 713104

I have purchased one complete set of Godrej made air conditioning machine vide invoice no. 02424/1819/08558 dated 19.03.2019. The machine carries an warranty for one year. The machine was installed on and around April 2019 by authorised technician of machine manufacturing co.

i regret to inform you that the above machine gone out of order just after 2 days of date of installation. I have lodged complaint over telephone and i have given docket No. K[protected].

till date no single action has been taken. Initially one man named abhishek sinha from your company told that compressure has to be changed. i was waiting for that. But 15 days he again told that the company will replace the the total machine. Again we were waiting for replacement. after laps of 15 days, the man from service centre again told me that the company will refund the price of machine. In this way your company is harassing me from last two months. even the person has taken out the AC from my house.

I earnest request you to please look into the matter and take necessary action immediately.