[Resolved]  Godrej Appliances — air conditioner not cooling

Address:6/5 subhash street, rajaji nagar, villivakkam, Chennai, Tamil Nadu, 600049

We bought this godrej eon marron color for 30 k on june 2019. Initially it was working well. After 2 months it started automatically gets shout down during the mid light. After 6 months when we contacted customer service one tech said said that this ac has lot of problems every year so better to take amc. That time i dint have any clue about it. Now during march when i stiched on the ac again there is no cooling effect, when we again contacted the tech said there is a gas leak and coil problem. He changed it yesterday even after that also there is no cooling effect. Still working badly. Now we think why did we buy such a bad ac. Not even warranty period is over we are facing lot of issue. Please people don't ever invest your hard earned money in this
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Apr 19, 2020
Complaint marked as Resolved 
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Mar 19, 2020
Godrej Appliances Customer Care's response
Dear Deepthi,

I would really like to help you with this. Kindly share the complaint no. & your mobile no. so that I can quickly assist you. You can get the complaint no. by calling us on our toll-free no. [protected]. You may also log a request here: http://bit.ly/2xLUhEi

Regards,
Geet
Complaint comments 

Comments

I purchased Refrigerators from Defence Electronics, Jodhpur.

But Refrigerators is not working properly. Compraiser is making noise. Not cooling properly.

Purchase invoice no: DH/0683 Dated: 12.04.2019.

Product serial Number :[protected]FR00415.

Requesting please arrange repairing of the same on urgent base.

My Contact No:[protected]
Ramkumar Bijarniya's reply, Mar 13, 2020
I purchased Refrigerators from Defence Electronics, Jodhpur.

But Refrigerators is not working properly. Compraiser is making noise. Not cooling properly.

Purchase invoice no: DH/0683 Dated: 12.04.2019.

Product serial Number : 180301380FR00415.

Requesting please arrange repairing of the same on urgent base.

My Contact No: 93147 10744
Dear sir ma'am
I am Bharat Dhanwal from new Delhi I was purchase ac for my near dealership sargam form budh vihar and my applicance in warranty period now ac is not giving me cooling so please provide me service of my product thanking
Regards
Bharat Dhanwal
Mobile-[protected]

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