[Resolved] Godrej Appliances — Alert message to godrej | |||||
To The team godrej This mail is regarding un profise way that the team godrej has shown to us. Myself mr. Sachin verma i am an user of fridge that belongs to your term company that model designs with double door. What i am facing is the loop on top freezer is not getting cool up as if in this demise hot hard to get ice cubes and cold water. Many of my friends i will recommend now not to go with any kind of commodities that your company supply. On prior base the high negative aspect that came out is with your customer service department never answers call in point time and if so answered give fake remedies many times i got the message the complaint is been solved. As per my and your complaint records you can check within three months there were more than 30 complaints with my registered number ([protected]) too and all for these premise complaints were all fake commit core. But on many point i found not a single executive visit our door step or other side if visit too then the technician says we need to fill it up with gas or when the agent comes to fill up the gas he says there is no need to fill the gas. This hampered way happen two times and i don't understand how it is possible the un patch management that godrej team is having. Iam on with my personal side is not happy with the process there that coordinates in miss formation way. What kind of pathetic management you guys are holding up just feel shame on the brand too. With regards, Sachin verma Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support May 02, 2017 Godrej Appliances Customer Care's response Dear Sachin, We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest. Regards, Godrej Appliances Team. Verified Support May 23, 2017 Godrej Appliances Customer Care's response Dear Sachin, We understand that your concern has been addressed. Do let us know if you need any further assistance. Regards, Godrej Appliances Team. | |||||
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+91 22 6796 5959
+91 22 6796 1800
+91 22 6796 5656
Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
I will be highly obliged, if you send me a pdf file for the same.
We will surely assist you. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number 1800-209-5511.
Regards,
Godrej Appliances Team
Please click on the link here https://we.tl/0PzAkb0Ms0 to download the user manual. We trust that your concern is now addressed to you satisfaction.
Regards,
Godrej Appliances Team