[Resolved]  Godrej Appliances — amc on previous refrigerator not refunded

Address:New Delhi, Delhi

I exchanged my old godrej refrigerator with a new godrej refrigerator in the exchange offer of the company on 18/2/18. The amc (Application no.:[protected] of the old refrigerator was till 2020, hence the balance amount's cheque of rs. 3080 had to be given to me. The salesman arun bhatia (Sales exec code: 900174, ph. No.: [protected]) has since been making excuses regarding the refund. I had conversations with him post that enquiring about the same, and he has responded by making various stupid excuses. I am hereby attaching the copy of the amc with this complaint. Speedy redressal will be appreciated, otherwise i will be compelled to escalate the matter. Kindly look into the matter and process my refund quickly. Thanks

Brij kishore gupta
[protected]
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May 12, 2018
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2018
Godrej Appliances Customer Care's response
Dear Bharti,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
May 18, 2018
Godrej Appliances Customer Care's response
Dear Bharti,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.
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