[Resolved] Godrej Appliances — automatic washing machine

shriva_amit

from Junagadh, Gujarat

Address:

Jabalpur, Madhya Pradesh, 482002

My self amit shrivastava having godrej washing machine and having problem form last 2month and discussed with local service centre rakesh and service head tushar anchan they pickup washing machine from my home 1montj back and confirm they will deliver with resolution with in 3to4 days, boththe same was delivered after 1month after follow-up 50 to 60timea but the problem are as it is there is and i already shared issue with tushar but he is responding
Pls refer discussed i'm whatsapl
[16/08, 2:38 pm] amit shrivastava: dear tushar
[16/08, 2:38 pm] amit shrivastava: today is thursday
[16/08, 2:39 pm] tushar godej service center: yes sir just one min
[16/08, 2:42 pm] tushar godej service center: by today evening it will be resolved, abhi kaam chal rha hai
[16/08, 2:43 pm] amit shrivastava: ok pls ask deliver kara dijiye
[16/08, 2:57 pm] tushar godej service center: ok sir
[18/08, 10:34 pm] amit shrivastava: tushar ji recvd @6 pm today still facing same issue
[18/08, 10:35 pm] amit shrivastava: after 1 month still problem not resolved
[18/08, 10:35 pm] amit shrivastava: request you pls exchange my washing machine i am very fetup with godrej company
[18/08, 10:38 pm] amit shrivastava: i have already used lg and wirlpool i have never face any problem but i have taken wrong decision to take godrej company this is my life time experience i will not purchase any godrej company products
[18/08, 10:39 pm] amit shrivastava: it's my humble request you to pls resolve my problem
[19/08, 12:55 pm] amit shrivastava: pls respond
Regards
Amit shrivastava
Mob [protected]

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Sep 27, 2018

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

Godrej Appliances Customer Care's response Dear Amit,

We’re sorry about this. However, we are unable to fetch any fresh complaint registered by you. We'll require your new complaint number to assist you further. Request you to register your complaint by calling us on our toll-free no.[protected] or to log a request, click here: http://bit.ly/2xLUhEi

Regards,
Godrej Appliances Team.

Verified Support

Aug 24, 2018

Godrej Appliances Customer Care's response Dear Amit,

We are still awaiting your details. Kindly help us with the same as it'll help us resolve your issue faster.

Regards,
Godrej Appliances Team.

Verified Support

Aug 27, 2018

Godrej Appliances Customer Care's response Dear Amit,

As we haven't received your details, your complaint has been closed from our end. Do get back to us if you need any further assistance.

Regards,
Godrej Appliances Team.