[Resolved] Godrej Appliances — Complaint against washing machine

bimalbhatera

from Abhayapuri, Assam

Address:

Kamrup Metropolitan, Assam, 781009

I get AMC for My Washing Machine Dt.3.2.2017 for 2 years. after some days ago my machine give problem I complain the service centre. Engineer come at my home and repair the machine but next day come again same problem then i call the engineer he call me i am coming next day but not coming i call many time but reply same last i call the manager the manager called me the problem is big. I give u refund your AMC charges. then after you call for service. But till date no any refund or service so kindly see the matter. my application no.2056379 Dt.3.2.2017. My Mobile no.[protected], [protected].

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May 27, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Godrej Appliances Customer Care's response Dear Bimal,

Allow us to look into this. Your details have been shared with our concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Apr 26, 2017

Godrej Appliances Customer Care's response Dear Bimal,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.