[Resolved]  Godrej Appliances — complaint not resolved from last one month

Address:421003

I bought split ac on 1 april 2017. Godrej split ac for which they promised two free service in a year. No body called for the service till february 2018. I called customer care and complaint for low cooling in ac for which technician visited at home and filled gas in ac. Than on the same day again i faced the same problem as the technician has not worked properly the gas again leaked and i called on the very next day 3 march 2018. From 3 march godrej consumer service is promising me that they will send some technician to resolve my complaint but it is 15 days since than they are not sending anyone. Also i called service centre four times they always says tht technician will come today but they dont send anyone. My registered number - [protected]- anil kotwani
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Apr 26, 2018
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
Godrej Appliances Customer Care's response
Dear Anil,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Mar 20, 2018
Godrej Appliances Customer Care's response
Dear Anil,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Regards,
Godrej Appliances Team.
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    +91 22 6796 1800
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    Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
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