[Resolved] Godrej Appliances — crack found in godrej rt eon 343 sg 2.4 | |||
Dear sir, I have purchased a refrigerator on aprail 2017 @38500, now it is showing crack in the inner area of fridge. I called call center lucknow and have received negative response that my warranty is over. Can you please tell that quality you are giving to the customer that cannot sustain 5 year. Sir we are using godrej product from past 20+year. Really you broke my trust. Some people told me to switch to other company but i sticked to godrej but i was wrong Resolve my problem Your unsatisfied customer Was this information helpful? | |||
Aug 10, 2021 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support May 04, 2020 Godrej Appliances Customer Care's response Dear Rishi, Considering the COVID-19 situation & the subsequent countrywide lockdown by the Government, we are forced to suspend all our physical service operations till further notice, for the safety of you, your families and that of our technicians and support staff. However, we are committed to serving you to the best of our ability, even in these testing times. We have hereby initiated ‘Remote Assistance’ wherein we are providing you with 'Do It Yourself' videos or Voice Assistance to solve at least some of the simpler service requests. For that, you can reach out to us over email ([protected]@godrej.com), via website (godrejsmartcare.com) or our mobile app (Godrej Smart Care). Further, I request you to share your contact number so that my team can connect with you. Regards, Lisa Verified Support May 06, 2020 Godrej Appliances Customer Care's response Dear Rishi, I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue Regards, Lisa Verified Support May 14, 2020 Godrej Appliances Customer Care's response Dear Rishi, As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance. Regards, Lisa | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
1437
Pending
0
Resolved
678
+91 22 6796 5959
+91 22 6796 1800
+91 22 6796 5656
Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
I have registered the above complain of godrej eon rt 343sg2.4..for inner body crack my mobile number is [protected]
Rishi kumar arora