[Resolved]  Godrej Appliances — defect refrigerator but not change new one

Address:721449

Model rdedgepro240ct3.2 purchase 4/6/17 for gift. When refrigerator open i see crack body, deep door crack... Then complain 29/6/17 c. No. K[protected] godrej boy amiya panda visit 30/6/17and
See defect refrigerator and say changed new one some day but result nothing. Then call 5/1/18 godrej care.. Visit 11/01/18 godrej boy debobrata jana and take photo and say change one month but results nothing..
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May 5, 2018
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2018
Godrej Appliances Customer Care's response
Dear Soumen,

We’re sorry about this. Kindly provide the new complaint number & your registered mobile number so that we can resolve your issue at the earliest.

Regards,
Godrej Appliances Team
Verified Support
Mar 30, 2018
Godrej Appliances Customer Care's response
Dear Soumen,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team
Verified Support
Apr 02, 2018
Godrej Appliances Customer Care's response
Dear Soumen,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team
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