Godrej Appliances — Defective Godrej Refrigerator

Imtiyaz Murtuza Khan

Address:

335, Ali Jalal Building, Room No. 80, Mumbai-400003.

We have purchased a Refrigerator RT Con 366 B H 6T Code from M/s. Kulkarni Bros, Yadnyavaikya, 73, Gokhle Road(North), Dadar(W), Mumbai-400028 vide Receipt No. 2345 on 28/07/2020 for Rs. 30, 000/- .
From day one the said Refrigerator is not working and on complaining to the Customer Care Number the Representatives are visiting without any solution.
The representative visited is Mr. Irfan ( Mobile No. [protected]), who in turn gave the number of Mr. Zeeshan (Mobile No. [protected]), who then gave the number of Mr. Prakash ( Mobile No. [protected] & [protected]) who is only promising us to replace the same but till date no one has came and replace the same and also the Dealer is not responding and diverting us towards Godrej to resolve.

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Godrej Appliances customer support has been notified about the posted complaint.

Sep 02, 2020

Updated by Imtiyaz Murtuza Khan We have purchased a Refrigerator RT Con 366 B H 6T Code from M/s. Kulkarni Bros, Yadnyavaikya, 73, Gokhle Road(North), Dadar(W), Mumbai-400028 vide Receipt No. 2345 on 28/07/2020 for Rs. 30, 000/- .
From day one the said Refrigerator is not working and on complaining to the Customer Care Number the Representatives are visiting without any solution.
The representative visited is Mr. Irfan ( Mobile No. [protected]), who in turn gave the number of Mr. Zeeshan (Mobile No. [protected]), who then gave the number of Mr. Prakash ( Mobile No. [protected] & [protected]) who is only promising us to replace the same but till date no one has came and replace the same and also the Dealer is not responding and diverting us towards Godrej to resolve.