[Resolved]  Godrej Appliances — demonstration of w m

Address:560068
Website:www.godrejappliances.com

Purchased a s a w m on 17/02/2018 and the same was delivered on 18/02/2018. Ients

After purchase i received 3 messages related to demonstration of vm

I waited for 2 days, but no body came to demonstrate. Why?

I am a health care provider, i have to see my patients at home, but because of this washing machine i missed my patients care, and also my earnings
.
Should i loose my earnings just because i purchased a godrej wm?.

Is it that the godrej staff know how to send messages without even thinking about their responsibilities? This is customer friendly?

When i was abroad also i purchased and used godrej fridge. But now i am really reluctant to recommend my friends to go for godrej appliances.

Thanks,
H v s moorthy
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Mar 29, 2018
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Feb 12, 2018
Ashish Mashidkar's response
Chilling power very low
Feb 20, 2018
Updated by Haniyur V S Moorthy
updated
Verified Support
Feb 20, 2018
Godrej Appliances Customer Care's response
Dear Haniyur,

We regret the inconvenience caused to you. Kindly provide the request number and your registered contact number so that we can address your concern soon.

You can get the request number by calling us on our toll-free number[protected] or online here: http://bit.ly/2xLUhEi

Regards,
Godrej Appliances Team.
Verified Support
Feb 22, 2018
Godrej Appliances Customer Care's response
Dear Haniyur,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Feb 26, 2018
Godrej Appliances Customer Care's response
Dear Haniyur,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.
Complaint comments 

Comments

Godrej eon refrigerator double door refrigerator cooling components parts is not working properly... Chilling power very low.
Godrej Appliances Customer Care's response, Feb 22, 2018
Verified Support
Dear Ashish,

We regret the inconvenience caused to you. Kindly provide the complaint number & your mobile number so that we can resolve your issue.

You can get the complaint number by calling us on our toll-free number 1800-209-5511 or you may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, Feb 26, 2018
Verified Support
Dear Ashish,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, Feb 28, 2018
Verified Support
Dear Ashish,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.

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