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[Resolved]  Godrej Appliances — FRAUD by Godrej_Using cheapest quality plastic

Hi Team,

I bought new single door refrigerator for Rs 16, 450 from Godrej via Amazon on 3rd April 2022.

The door of freezer broke 2 days ago when we simply opened it.

Now Godrej is demanding for Rs 550 for replacing this freezer door stating that plastic is not covered under warranty.

Does it mean Godrej has advertently used cheapest quality plastic in freezer door of brand new refrigerator which will break every 1 or 2 months and Godrej will keep on looting me for Rs 550 throughout my life as long as I am using this refrigerator ?

I paid Rs 16, 450 which itself is very high amount considering it is only 190 litre refrigerator and Godrej is still trying yo cheat me.

I have attched the pics.

Please help.

Regards,
Manij Mal
+3 photos
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Jun 25, 2022
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
May 25, 2022
Godrej Appliances Customer Care's response
We regret the inconvenience caused. Requesting you to share your complaint & contact number on https://bit.ly/3xXCV8M so that we can get in touch with you for further assistance. ~ Kavya
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