Godrej Appliances — fridge amc refund

Address:

303 A wing skylark,opposite green acre,Lokhandwala,Andheri west, Mumbai City, Maharashtra, 400053

I had exchanged my fridge with new one as offered by godrej..in 2016. The amc for old fridge was for 3 years and only after 6 months this exchange was done.. The refund of amc for unused period is still not done since last 2 years.. My application is still in process as their officers communicated to me on what's up.. I am senior citizen and not possible to go to hq at vikhroli for this refund.. There representative came and took all necessary papers and refund application but i am still not getting a proper reply from them.. Pls do needful..