Godrej Appliances — frost-free refrigerator (model-rt eon 343 sg 2.4 /2018)

Address:108K Netaji Subhash Road, Kolkata, West Bengal, 700034

I had purchased the refrigerator in the month of november, 2018. From the beginning there was the problem with the gasket. After registering several complaints, the service center has been sending technicians for changing the gaskets. Every time the technician comes, he has been glueing the gasket to my fridge door with fevi-quick. And this has happened thrice over the last 7 months.

Now for the last one month, the lower part of the fridge has stopped working. All the food has been going bad. This is a frost free fridge but the upper part of my fridge has been covered in frost. The technician came again and said that the defrosting timer is faulty.

All these have been going on over the past 7 months and the warranty period is not over yet. I have been asking them to exchange the fridge but they are so rude and are constantly arguing with me to just change the timer.

If this continues after the warranty period, then i will have to pay for the company's faulty product?
Why should i be facing this much of an inconvenience? It is a brand new fridge and this is surely not expected.
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