[Resolved]  Godrej Appliances — gas kit problem

Address:

New Delhi, Delhi, 110017

Reference to my previous complaint dated 16/09/2017, your company has replaced with new refrigerator on 22/09/2017. On 23/09/2017. The person namely mr. Samshad visited for demo and opened the packed refrigerator. During the demo it has been again noticed that the gas ket is not working properly and the parts of the refrigerator as mentioned below also found to be missing:-
1, brine pack
2chiller tray assembly
3crisper cover assembly with quick access flap
4vegetable tray assembly
5, store & serve bins assembly
6 poly bag holders
Mr. Samshad after taking photo of the same sent to the concern department of your company. I also brought the above issue to the notice of mr. Siddharth the concern person and also lodged complaint on customer care under the complaint no.209063. I further also kept on contacting the concern person mr. Rakesh, siddharth and dheeraj to resolve the issue but all in vain. It is intimated me that the said issue have been updated by your team. It is beyond the scope of my understanding that how your team has updated you regarding resolving of the issue. I am very disappointed that my complaint is not being attended properly. This type of your attitude spoils brand image of your company. You are requested to resolve the issue immediately.