[Resolved] Godrej Appliances — godrej 1 ton inverter ac

Abhipsa Chakraborty

from Bhubaneshwar, Odisha

Address:

Kolkata, West Bengal, 700056

I tultul chakraborty, here by launching complain against godrej service procedure. They are ridiculously careless. I bought an air condition 1ton inverter split machine; model no gic 12 tinv 3 rwqh indoor[protected]sa00657 & gic 12 tinv 3 rwqh[protected]sa00749 along with split ac braket k[protected] on 17 th june 2018 from khosla electronics dunlop b. T road branch. They delivered the product at 21st june but still doesn't install it. The godrej service provider call me to know detail of the delivery adress and told that he is available for our service and we can call him for any service regarding help. The no of that person is [protected]. But allas still now no one is came up to my home to install the ac as well the service provider not answering the call nd not pick up my phone. What has to be done right now? Is this the srvice provision of godrej here?

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Aug 2, 2018

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2018

Godrej Appliances Customer Care's response Dear Abhipsa,

Sorry about this. Please share the complaint number & your registered mobile number as it will enable us to help you further with your concern.

Regards,
Godrej Appliances Team.

Verified Support

Jun 29, 2018

Godrej Appliances Customer Care's response Dear Abhipsa,

We are awaiting a reply from your end. Please share your concern with us so that we can address the same.

Regards,
Godrej Appliances Team.

Verified Support

Jul 02, 2018

Godrej Appliances Customer Care's response Dear Abhipsa,

As we haven’t heard back from you, we are considering your case as closed from our end. Feel free to write back to us in case you require any assistance in future.

Regards,
Godrej Appliances Team.