Godrej Appliances — godrej air conditioner | |
On 8 June 2019, I registered an online service request (Call No. L[protected]) on Godrej Smart Care regarding repair of my godrej air conditioner. While registering the request, I gave preferred appointment date as 9 June 2019. On submitting my request, I got SMS that my request would be attended on 11 June 2019. As it is very hot these days and living without air conditioner in Lucknow is utmost difficult, therefore I request the company at [protected]@godrej.com on 9 June 2019 to attend my service request urgently. However, I did not get the requisite response. Now, on 10 June 2019 I made the same request on company's toll free no. [protected]. Here I was told that I have to made the request to the local service provider for early attendance of my service request. The phone no. of the local service provider given to me is switched off. I again request the company to arrange for immediate repair of my air conditioner. Was this information helpful? | |
Godrej Appliances customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
Dear sir the service centre in kharar is not able to provide necessary services. I have installed more than 20 Godrej air conditioners. I got poor service on installation and now the appliance is not working at all. The service centre at kharar, mohali has no exposure and expertise to provide after sale service. The name of godrej is being spoilt.
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