[Resolved]  Godrej Appliances — godrej air conditioner remote

Address:Alappuzha, Kerala, 689121

My ac remote had gone during the flood in kerala on august 2018. I registered a complaint and one called me and told it would be delivered after one week. After that he did not even picked the call. Worst ever experience from godrej and the employee. Please don't cheat others with this kind of service and useless employees. 100% unsatisfied. Dont give jobs to this kind of employees. He did not even called me after that. It has been around 5 months above since i complained about the remote. I must get a new remote otherwise i will be forced to buy a new duplicate one. Im telling you again, that employee of yours is the worst one you could give the job.
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Mar 23, 2019
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Godrej Appliances Customer Care's response
Dear Reni,

Sorry about this. Please share the complaint number & your registered mobile number as it will enable me to help you further with your concern.

Regards,
Dev
Verified Support
Feb 15, 2019
Godrej Appliances Customer Care's response
Dear Reni,

I am still awaiting your details. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Dev
Verified Support
Feb 18, 2019
Godrej Appliances Customer Care's response
Dear Reni,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance.

Regards,
Dev
Complaint comments 

Comments

I have contacted customer service because my washing machine was having some spinning and drainage issues but the company could not recognise the H6 fault ... probably 2 technicians came but till now the customer care is just assuring us I. Am really disappointed!!!
I m complaining about for godrej refrigerator not cooling.i bought in 8 mounth pass away.my in under warranty.i m not satisfied of godrej company for warranty, dealer, repair system, and serviced are very weak. thanks for the nice communication.

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