[Resolved]  Godrej Appliances — godrej double door refrigerator complaint

Sir
I bought a godrej double door fridge from pulpally allwyn stores at 2016 may 5. After one year frdge is not working properly. 2017 may i registered a complaint, after that company service boys came several times but they are not able to clear the complaint. At last service manager came and told is not able to repair it.. I informed the company but till now no reply from the company. I purchased the fridge paying rs.21800/ and we were able to use it only for one year. I request to you sir please take necessary action for reimbursement.

Fridge details;godrej double door fridge
Model no;r. T eon 241p 3.4/2016
Sr no;[protected]
Fr. Aneesh george, mampallil (H),
Bhoodanam p. O, pulpally
Wayanad, kerala,.673579
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Oct 7, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
Godrej Appliances Customer Care's response
Dear Aneesh,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

Regards,
Godrej Appliances Team.
Verified Support
Nov 07, 2017
Godrej Appliances Customer Care's response
Dear Aneesh,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.
Complaint comments 

Comments

Worst service... No proper reply from service center nd even coustmr care ...
Complain 3 tm in just 6 month. And i pay 3tm service charge in just 6 month... And again some problm in my freeze. They person not give good quality service...
My first complaint call no:[protected] at may 2017. And second complaint call no: [protected]. My mob no:[protected]...
Godrej Appliances Customer Care's response, Sep 6, 2017
Verified Support
Dear Aneesh,

Thank you for sharing the details. We have forwarded the same to the concerned team and assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

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