[Resolved] Godrej Appliances — godrej edge - dealer denying to provide duplicate bill
AAshutosh Pandey on Jun 1, 2019
I purchased a godrej single door refrigerator. The fridge model is of 2015 (Single door godrej edge). It was purchased from gwalior dd nagar dealer during october 2015. I'm facing a problem with compressor cooling. Due to the loss of my original bill, i requested the dealer to provide me with the duplicate bill, first, he agreed and later said that he doesn't keep the old bills.
Kindly help me to avail the warranty.
Complaint marked as Resolved 2019-07-19 06:22:34
[Jun 01, 2019] Godrej Appliances customer support has been notified about the posted complaint.
Verified SupportGodrej Appliances Customer Care's response Jun 03, 2019
I apologize for the trouble you've faced and would like to assist you with this.
Request you to share the complaint number & your mobile number so that I can address your concern on priority. In case you have not lodged a complaint yet, please do so by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi
Verified SupportGodrej Appliances Customer Care's response Jun 17, 2019
Kindly provide the complaint number & your mobile number so that I can connect with you to address the same as soon as possible.
Verified SupportGodrej Appliances Customer Care's response Jun 18, 2019
As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance.
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