[Resolved] Godrej Appliances — godrej edge refrigerator
Englishbazar, West Bengal, India
AnAnIrBaN 90 on Dec 20, 2018
Sir i have godrej refrigerator single door model no.- gde1954. I have a warrenty in door change. Today 20/12/2018 i call godrej coustomar care rise a complain for change door. Complain no.- [protected]. First service representative told me 375/- charge to pay for visting charge. Than technician call me and told me 375/- + 150/- =525 rupees pay. 150 /- pay for door send to other service center for paint and this rupees burden by me. And the maximum time to paint is 30 days. But if you see the warranty card there is maintion that there is no charge to pay in warranty. Please solve the issue immidiately. My contact no is [protected]. I attached my refrigerator warranty card and bill. Date of purchesed 31/05/2010 and door replace warranty for rust 10 years.
Complaint marked as Resolved Jan 26, 2019
[Dec 20, 2018] Godrej Appliances customer support has been notified about the posted complaint.
Verified SupportGodrej Appliances Customer Care's response, Dec 24, 2018
I will surely look into this. I have forwarded your details to the concerned team. Be assured, they’ll connect with you at the earliest to address your concern.
Verified SupportGodrej Appliances Customer Care's response, Dec 26, 2018
I have been updated by my team that your concerns have been addressed & the issue is resolved now. Thank you for your support.
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