Godrej Appliances — godrej refrigerator - invoice no gst - noida-7776/ 22nd dec 2017

Address:

Sargam Electronics, Sector 18, Atta Market, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201304

Hello,

Its just one year six months since we purchased a godrej refrigerator. And with a year of purchase there was uneven cooling and the dc fan was broke down. We spent almost rs 3, 500 on getting it changed and all other cost inclusive. Now its only one and a half years and the compressor has broken down.
I raised a complaint and the visiting person said that it will be repaired in a day.
Now it is 4 days and the compressor will only arrive next week.

What sort of quality is being given to the customer.
Is there no checks.
What is the timeline for resolution.
Such a poor show is simply unthinkable and disgusting.

It is peak summers and changing the compressor is going to take a week.
What course of action should i do. Should i buy a new refrigerator of some worthy company.

Kindly get the resolution done asap.