[Resolved]  Godrej Appliances — golden orchid microwave.

Address:	Ahmedabad, Gujarat, 380052
Website:	www.consumercomplaints.in

Resp. Sir,

I booked an order for the purchase of golden orchid model of microwave vide my application no.2234127 on 31.102018 through your co. Represantive (Sales exe. Code.924665 mr. Amit) on 31.10.2018. While discussing the offer he has ensured us that we shall receive 1) normal plastic microwave set of 8 wares costing ₹800/-.2) two glass bowls worth ₹1000/- &3) diwali offer voucher under your "dipotsava" festivals to be scratched prizing either ₹1000/- (Slab - b) or ₹5000/- (Slab-a). We received no.2& 3 but not received no.1 item valuing ₹800/-. I received the delivery on 01.11.2018 of the ordered article. But don't received ensured item no.1) above. On inquiring with the representative on this regard, he said that the scheme has been discontinued but he was unaware. This is quite rediculous as co. Represantative unaware of the discontinuance and ensures about the same. I therefore request you to resolve this issue by make me available the set or refund ₹800/- for which i am eligible.