[Resolved] Godrej Appliances — my refrigerator needs to be replaced with a new one | |||
Hi i am mustufa gari here. I have bought a refrigarator on 22mar2017. The model no. Is godrej ref rteon290sd4.4s. I stay in vasai and there is frequent problem of power failure but as i have noticed that the fridge i bought is stabilizer free and now a days all fridges comes with a stabilizer inbuilt.in just two months the fridge stopped working and i called the customer care. The engineer checked and told that the electrical circuit have failed and he installed a new circuit. As instructed by the engineer and for a safe side we also installed a godrej stabilizer which costed me 2300 rs. But again during new year same problem occurred. The electical circuit failed and fridge stopped working. This time the engineer again installed a new one but the fridge was still not working. The next day senior engineer visited and told that the new circuit installed was defective and again he installed new one and now the fridge is working. But i am not satisfied with this at all. Its a new fridge and it stoopped working twice in just a year. The electrical circuit costs 3900 rs and i am not sure if the new circuit will work for another 6 months also. I want godrej to give a new fridge as a replacement of this one and i fully deserve the same. My current complaint no. Is b[protected]. Was this information helpful? | |||
Feb 8, 2018 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Jan 08, 2018 Godrej Appliances Customer Care's response Dear Mustufa, We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest. Regards, Godrej Appliances Team. | |||
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