Godrej Appliances — non-compliance of complaint given through email.

Address:

AC Ramachandran, Anugraha, Eramallikkara., Alappuzha, Kerala, 689109

I have made an urgent complaint on godrej ref rt eon 260p2.4 mbl bought on 23-3-19 by e-mail to [protected]@godrej.com on 15-8-19 at 8.00 am and got an autoreply with complaint no.197889. When there was no response even after 48 hours, i contacted your call center and they informed that the e-mail complaint is not registed. Look into this and give me an answer.