[Resolved]  Godrej Appliances — non delivery of washing machine

Address:Khordha, Odisha, 751021
Website:www.godrejappliances.com

Your executive mr. Narayan khuntia #.[protected] visited me and taken order for 2 nos of 6.2 kg godrej washing machine model no. Wt620cds.. Under exchange of old washing machine. I was committed for delivery on 4th august. I had also paid them advance in cash as requested to process order. Since 4th august i am not getting proper response from them. Couple of times they have extended the delivery dates citing some vague reasons even till date i am yet to get delivery. Even mr. Satyatamjan das # [protected], manager of your local unit hidden & boyce mfg.co. Ltd is not responding and refused to return my advance in cash instead keeps on extending delivery dates.
Now both the persons are avoiding to pick telephone calls too. This makes me suspicious that your company have engaged these fraud category of people and they may be busy in selling old wine in new bottle.
I have no other choice other than to lodge a case in consumer forum. Which will bring disrepute to your company.
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Sep 17, 2018
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2018
Godrej Appliances Customer Care's response
Dear Joli,

Apologies for the trouble you've faced. Our team has been informed of your concern. They'll definitely address the same at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Sep 18, 2018
Godrej Appliances Customer Care's response
Dear Joli,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.
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