[Resolved]  Godrej Appliances — non supportive behaviour of godrej company about supplying washing machine parts and neglecting customer

Sir i am army personnel serving at devlali camp nashik having godrej top loaded fully automatic washing machine model gwf 650 fc, sir. No.[protected].
Machine outer body and top was damaged in transit but it get started on and showing display on board but requires replacement of cabinet and top and other small accessories, i have lodged online complaint p[protected] on 07/07/2020 for repairing it but service center nashik closed my complaint replying that i have been refused to pay service charges it is not true i have not refused to pay only asked to see photos and decide to requirement of sending engineer to see because damage was not repairable at home and message given unable torepair due to unavailability of parts. It is requested that please inform me if the same model machines are available in market for sale then why spare parts are unavailable. It is very hard to middle class army personal to buy this type of costly items. We are always transferred from one place to another, there is possibility of such types of damages, but not possible to buy new machine every time. Please make available parts and accessories to repair my machine. I have been already sent this information to service center but you are not supported to my request. It is not good for one indian reputation. It is main reason indian people avoid to use indian products and prefer other products. I have requested 5th time to smartcare and directly to company website but no-one replied positively.
Thank you
[protected]