[Resolved] Godrej Appliances — pathetic service

 
4 Reviews
Khalapur, Raigad District, Maharashtra, India
 jyotivkumar on Apr 18, 2018
Raised complaint for washing machine not working, its being more then 10 days no reply from their end. We have to followup about the part status & area manager is giving reply that it will take time but how much time they are also clueless. If we call then no courtesy to call back.

Pathetic service godrej company is providing to the customers. Will never buy godrej product & also tell other not to buy any product, if they cant provide service why they are selling products in market.
Complaint marked as Resolved May 24, 2018

Complaint Status


[Apr 18, 2018] Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Godrej Appliances Customer Care's response, Apr 18, 2018
Dear Jyoti,

We regret the inconvenience caused. Kindly provide the complaint number & your mobile number so that we can resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Godrej Appliances Customer Care's response, Apr 20, 2018
Dear Jyoti,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Godrej Appliances Customer Care's response, Apr 23, 2018
Dear Jyoti,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

My complaint no. is B[protected] & online complaint no. is B[protected].
Contact no. [protected]
I vll never suggest any one to puchage ant product of godrej because of poor productivity
I have purchased adouble door fridge of godrej
But I hve never satisfied about its cooling...bale was products
Sir, i purchased a large sliding almirah from saltlake sector 5 showroom, kolkata wb, delivered on jan 2018. The door is not properly closing. Can you send some technician for repair. Address: sbi officers qtr no 2/604, hc block sec - 3 saltlake kolkata 700106 mobile no [protected], [protected], your sales man code 901034. Please help
ranjit barua

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    Godrej Appliances - pathetic service