[Resolved]  Godrej Appliances — refrigerator service

Address:

Hyderabad, Telangana, 500029

Godrej Refrigirator Service Customer Care number [protected] seems to fake .
Firstly, I did not get a ticket number when I booked a complaint .
But a technician had arrived the same day I booked to investigate the problem as he claimed and did nothing to fix the issue.
The technician claimed that the freezer timer needs to be replaced and quoted the price 1800 RS for the repair the part costed 160 RS in the local market .
The technician ph # [protected] promised to provide his services if I procure the part myself too if I pay him Rs 350 /- service charges and that it would be valid for 1 month.

I purchased the part myself when I called him in the morning he said he would come down in the evening . I waited till the eving and called the customer care when the technician wasn't picking my call .

The customer Care very rude and asks me to go ahead and file complaint and argues with me for not paying him 1800 and got the part replaced.

Please advice.