Godrej Appliances — refrigerator/warranty period/replacement

Address:

Lucknow, Uttar Pradesh, 226016

Dear sir / ma'am,

I shyam vir singh working in essel group (Zee) in lucknow. I purchased a refrigerator on 05.11.18 -290l - mrp-32850/-
Now i have been facing the problems very less cooling. I complained in costumer care two times with registered number [protected] and service different service man came both time against first complaint service man said thet its lower big door gas kit is loos so he fitted it and went but the gas kit again come out in two days use do i complained second time and another service man came and change the thick rubber with a thin rubber of big lower door, just after fix the new rubber we obsearve that there is no any magnetickness in door opening and raise observation then he said it will be in its position after 1 hr.
But now the cooling in the freeze and freezer both is very very less like 10 years old refrigerator, it is in warranty period and i think it is manufacturing defect
"so i am requesting you to replace my refrigerator otherwise i will escalate it in other forum"
Waiting for your response.

Thanks & regards,
Shyam vir singh
403, surya enclave apartment, sector-12, lucknow
[protected]