[Resolved]  Godrej Appliances — Repairing of godrej refrigerator

Address:Mumbai City, Maharashtra, 400079
Website:www.godrejappliances.com/godrej/GodrejAppliances/contactus.aspx?id=6&menuid=340#

Dear sir,

I have lodged several complaints of godrej refrigerator (Product no. 2d 7ssw, model no. Gfe 36 dz, sl no. [protected]) on different dates through your customer care number. The list of complaints is given as under-
.
Sn complain number date & time remarks
1. L[protected] 15.04.2017 at 12:27 attended. But, the
Replacement of broken handle
Not done. Service engineer
Asked for the secret code and
Told that he had already placed
The order of fresh handle of
The door which will be replaced
Within a short period.
2. L[protected] 23.04.2017 at 20:57 message received as gopi
Chandra will be attending
Your call on 22.04.2017. But,
Nobody attended the call
3. L[protected] 26.04.2017 at 14:28 mesage received as mohd
Saddam will be attending your
Call on 26.04.2017. But,
Nobody attended the call
4. L[protected] 26.04.2017 at 22:39 yet to be attended

No action has been taken till date. The handle of the main door of the refrigerator has been broken which needs to be replaced.

It is requested to kindly send your service engineer for rectification of the above defect without further delay.

Thanks & regards

I. S das
C-150/2, rdso colony,
Manak nagar,
Lucknow - 226011
(Mob - [protected])
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Jun 22, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Godrej Appliances Customer Care's response
Dear Indusekhar,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
May 22, 2017
Godrej Appliances Customer Care's response
Dear Indusekhar,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.
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