[Resolved]  Godrej Appliances — service center is too worst - nuthan chickmagalore (service center supervisor)

Address:Chikkamagaluru, Karnataka, 577138

Hi,
We have taken the godrej refrigerator and after the warranty period compressor was having a problem. So we have called the service center (Nuthan chikmagalur), he came and repaired so we paid rs.5500 then next day having same problem.
Then he came after a week and taken the compressor back., he didnt come for almost 5months completed. Whenever we called he wont recive. If we go to the shop always closed.
Better dont buy godrej products, service will be horrible and after taking the money service center guys will absconding..
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Jun 18, 2018
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
Godrej Appliances Customer Care's response
Dear Veeru,

We’ll surely look into this. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

Regards,
Godrej Appliances Team.
May 07, 2018
Updated by [email protected]
Complaint No : 802458
I am calling every day to customer service, no use.
every one is saying we will arrange the call back and technisian will come and assist you.
till now no body has visited my place.

Nuthan(Godrej Service Center, Chikmagalur) has taken the money and also compressor and absconding from 6 months.
May 08, 2018
Updated by [email protected]
Every day from 28th April calling customer serive, they are saying we will send the technician by today EOD.
till today nobody came and responded.

Really worst service from Godrej.
Verified Support
May 09, 2018
Godrej Appliances Customer Care's response
Dear Veeru,

Thank you for sharing your details. The same have been shared with our team. Assuring you that they will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
May 16, 2018
Godrej Appliances Customer Care's response
Dear Veeru,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.
Complaint comments 

Comments

I have called customer service and given the complaint, they are not given any complaint number.

Please verify against my father number: [protected]
Name: Murigeshappa KC
PinCode: 577138
[email protected]'s [Complaint's author] reply, May 7, 2018
Complaint No : 802458
I am calling every day to customer service, no use.
every one is saying we will arrange the call back and technisian will come and assist you.
till now no body has visited my place.

Nuthan(Godrej Service Center, Chikmagalur) has taken the money and also compressor and absconding from 6 months.

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